For roofers, and every trade that eats warranty truck-rolls
Read the photo before you roll the truck.
A customer texts "it's leaking again." Callback Triage reads their complaint photos against your original job file and warranty terms and calls it covered workmanship, new-or-excluded, or user error — with a confidence score, a parts list if a roll is warranted, and two ready-to-send customer messages. When the photos don't prove it, it says so and asks for the exact shot it needs. You decide; it does the homework.
Open the job→Snap the complaint photos→Verdict + customer message→Log the saved roll
It abstains instead of guessing
A wrong "denied" invites a bad-faith fight; a wrong "covered" eats your margin. Below its confidence bar, the AI returns insufficient evidence and requests the specific photo — never a confident guess.
Two messages, ready to send
Every triage drafts both the covered note and the not-covered note — warm, plain English, no admission of fault, no promise you haven't approved. Copy and send.
A "trucks not rolled" ledger
Each avoided dispatch logs an estimated $200–$1,000 saved (TSIA / field-service estimates, not a guarantee). The renewal hook writes itself.
Free
$0
3 triages to see it work.
Solo
$39/mo
Unlimited triages, one shop.
Crew
$89/mo
More seats + ledger reporting.
Start free
Sign in with a magic link. No password.
Assistive decision-support, not a coverage decision or legal advice. v1 covers roofing leaks.
1The job file (optional but sharper)
2The callback
Tap to add photos or drag them here Wide + close macro of the defect, plus an underside/interior view, give the best call.